AI Reception & Lead Management
Built for clinics
Prioritised leads
Automatic follow-up
Live enquiry captured
New enquiries
Sarah M.
Urgent
Lower back pain after weekend sport. Wants first available appointment.
Lead score
94
Tom R. — sports massage
82
AI recommendation
Prioritise today. Patient is likely ready to book and needs rapid response before contacting another clinic.
Call within 10 minutes
Confirmation email sent
Automation run
CRM contact created
Dashboard lead saved
Follow-up sequence queued
0:42
Reply time
100%
Captured
Never miss another enquiry
Customers expect fast answers. Owners need fewer distractions. KoruFlow helps your team respond quickly without adding more admin.
Missed enquiries
Website forms disappear into busy inboxes, voicemail queues, and manual triage.
Slow replies
By the time someone responds, the patient may have already booked elsewhere.
Admin overload
Manual summaries, CRM entry, follow-up, and prioritisation steal time from patient care.
KoruFlow Lead
KoruFlow Lead turns every enquiry into an organised, prioritised lead your team can act on. It gives owners more time, staff clearer next steps, and customers a better first experience.
Clear summaries and recommended next actions for staff
Instant confirmation and follow-up for customers
KoruFlow Lead
Prioritised
Booking priority
High-value enquiry ready for staff follow-up
94
Patient need, urgency, and next step in one clear view.
Instant confirmation that builds confidence immediately.
How it works
01
Customer submits enquiry
A customer reaches out through your website form.
02
KoruFlow analyses it
The enquiry is assessed for need, urgency, and priority.
03
Business notified instantly
Staff receive the summary and recommended next action.
04
Customer receives confirmation
The customer gets an immediate response and reassurance.
05
CRM updated automatically
The lead is saved with the right details and context.
06
Follow-up begins
Automatic follow-up keeps the enquiry moving until it’s handled.
Built in New Zealand
Local product thinking for businesses that value fast, practical support.
Secure cloud platform
Designed to manage important enquiry and customer information with care.
Fast implementation
Start improving enquiry response without a long software project.
Human support
Real people to help you shape the right enquiry workflow.
Works with existing systems
Fit KoruFlow around the forms, inboxes, and tools your business already uses.
No technical knowledge required
KoruFlow is built for operators, managers, and owners — not technical teams.
KoruFlow Lead
Enquiry summaries
Give staff the context they need without reading every message from scratch.
Lead prioritisation
Know which enquiries need attention first and why.
Instant customer replies
Confirm the enquiry immediately so patients know they’ve been heard.
CRM records
Create contact records without retyping patient details.
Automated follow-up
Keep leads warm until your team connects with them.
Lead dashboard
See what came in, what happened, and what still needs attention.
For service businesses that depend on fast replies
Physiotherapy
Dentistry
Veterinary
Accounting
Legal
Trades
Professional Services
Healthcare Clinics
Respond while customer intent is still high.
Keep every enquiry visible, prioritised, and moving.
Reduce repetitive admin every week.
Give more leads a clear path to booking.
Make customers feel acknowledged from the first moment.
Respond faster without adding reception workload.
Catch more enquiries before patients look elsewhere.
Remove repetitive triage, CRM entry, and follow-up tasks.
Give every patient a fast, confident first interaction.
Social proof
“The value is obvious: every enquiry gets handled quickly, and our team knows exactly what needs attention.”
Practice Manager
Auckland physiotherapy clinic
“This is the kind of software owners want — fewer missed opportunities, less admin, and a cleaner view of what’s happening.”
Clinic Owner
North Shore health practice
Coming soon
Early access pilots
KoruFlow Lead pilot
We’re onboarding service businesses that want faster responses, cleaner lead management, and a better customer experience from the first enquiry.
Book Your Free Demo
Does KoruFlow replace our team?
No. KoruFlow gives your team clearer information, faster responses, and less repetitive admin so people can focus on customers.
Can it work with our current website form?
Yes. KoruFlow Lead is designed to fit around existing enquiry flows and the systems your business already uses.
Is this only for physiotherapy clinics?
No. KoruFlow Lead is built for service businesses where fast replies, clear prioritisation, and reliable follow-up matter.
See how KoruFlow can help your business respond faster, reduce admin and deliver a better customer experience.
Book Your Free Demo